"As a management trainer specialising in soft skills, I've worked with over a hundred organisations across Europe, including Buckingham Palace, the House of Lords, the Frankfurt Stock Exchange, and, in Carmen's case, Sony. My experience working with Carmen over ten years was unique, and an untold joy.
 

What made it unique was Carmen's remarkably in-depth knowledge of the 700 colleagues she was responsible for training, each treated as an individual with their own needs, from senior staff to new joiners. She was also constantly willing to innovate, devising new courses as needs changed rather than relying on generic ones.

Working with her felt like a genuine partnership. I trusted her from early on, she is imbued with honesty and integrity of the highest order, and every course we developed together went through real collaboration: an outline, detailed discussion, revisions, and a prototype tested and refined before rollout.
 

For all these reasons, I believe Carmen will be an excellent coach. She has a deep awareness of individual needs, years of experience meeting them, and above all, a very human way of relating to others. As a qualified coach myself, I have absolutely no hesitation in recommending her."